by Arti Chandegara | Oct 9, 2024 | Uncategorized
When we think about training large language models (LLMs) for Articence’s AI Agent, it’s almost like teaching a student to become fluent in multiple subjects simultaneously—language, customer service, business logic, and everything in between. But, how do we do it?...
by Arti Chandegara | Oct 4, 2024 | Uncategorized
When it comes to comparing virtual call centers and call center automation, both options offer unique benefits tailored to specific business needs. But which one is right for you? Let’s break it down, so you can see what makes sense for your team and your customers....
by Arti Chandegara | Sep 27, 2024 | Uncategorized
Managing calls without increasing costs or sacrificing service quality is best achieved through call center automation, specifically using an “AI call agent.” With the help of Natural Language Understanding and machine learning, this technology gives...
by Arti Chandegara | Sep 20, 2024 | Uncategorized
Sales has rapidly evolved in recent years, influenced by technology, changing consumer behavior, and new strategies to engage buyers. As we approach 2024, staying ahead in the sales game requires knowledge and adaptability. One of the best ways to keep up with trends,...
by Arti Chandegara | Sep 4, 2024 | Uncategorized
In today’s competitive landscape, businesses are increasingly recognizing the importance of building a customer-centric sales process. This approach not only enhances customer satisfaction but also drives sales and fosters long-term loyalty. A customer-centric...
by Arti Chandegara | Aug 28, 2024 | Uncategorized
Outbound sales methods still heavily rely on cold calling in the exciting world of business-to-business sales. But the world of cold calling has changed significantly, particularly in 2024. A new method is needed to master cold calling because of the advances in...
