by Arti Chandegara | Oct 29, 2024 | Uncategorized
Let’s dive into the top benefits of AI Agent Assist technology and see how it can simplify the workflows of customer support agents. 1. Quick Access to Information Think of how much time it takes for agents to dig through resources or knowledge bases to find an...
by Arti Chandegara | Oct 25, 2024 | Uncategorized
Let’s dive into the potential of automating repetitive calls with AI-powered voice agents—specifically, how they’re transforming customer service behind the scenes in ways that are both practical and effective. Why AI Voice Agents? Customer service is one of the...
by Arti Chandegara | Oct 23, 2024 | Uncategorized
In today’s work environment, repetitive tasks and overwhelming data can hinder efficiency. As reported by Social Shepherd, over 80% of businesses have incorporated artificial intelligence (AI) into their operations. It’s not all about robots replacing jobs! It’s...
by Arti Chandegara | Oct 17, 2024 | Uncategorized
If you’re a cold-calling agent, tasked with reaching out to prospects who may have never even heard of your company. Cold calling can be tough, right? There are tons of rejections, time wasted on wrong leads, and sometimes just plain awkward conversations. But...
by Arti Chandegara | Oct 16, 2024 | Uncategorized
When you’re running a small business, every tool you invest in needs to make a big impact, and your phone system is no exception. After all, it’s still one of the main ways customers reach out to you. But with so many options, how do you know which one to...
by Arti Chandegara | Oct 15, 2024 | Uncategorized
Have you ever found yourself in a long queue, waiting endlessly to speak to a customer service agent, only to be put on hold again after the first “hello”? It’s frustrating, right? You’re not alone—almost everyone has been there at some point. But, what if...
