by Arti Chandegara | Jun 18, 2024 | Voice of Customer
In today’s rapidly evolving digital landscape, understanding and meeting customer expectations is more critical than ever. Voice of the Customer (VoC) insights provide a powerful lens through which businesses can gauge and enhance their digital experiences. By...
by Arti Chandegara | Jun 11, 2024 | Uncategorized
In the dynamic realm of artificial intelligence (AI), where innovation drives progress and disruption is the norm, visionary leaders play a crucial role in shaping the future. As we step into 2024, it’s imperative to shine a spotlight on the individuals who are...
by Arti Chandegara | Jun 6, 2024 | Uncategorized
In the rapidly evolving landscape of customer service, the terms “omnichannel” and “multichannel” are frequently mentioned. Both approaches aim to enhance the customer experience by providing multiple avenues for interaction. However, they...
by Arti Chandegara | Jun 3, 2024 | Uncategorized
In the constantly changing world of business, keeping customers has become essential to long-term success and growth. While gaining new clients is important, keeping current ones is more economical and has a bigger financial impact on a business. Building long-term...
by Arti Chandegara | May 30, 2024 | Voice of Customer
In today’s rapidly evolving business landscape, companies are constantly searching for ways to stand out from the competition. Traditional methods such as superior product quality, competitive pricing, and innovative marketing strategies, while still important, are no...
