by Arti Chandegara | Jul 4, 2024 | Voice of Customer
Artificial Intelligence (AI) continues to evolve at a rapid pace, permeating various aspects of our lives, from healthcare and finance to entertainment and beyond. However, as AI systems become more integrated into our daily activities, there is an increasing need to...
by Arti Chandegara | Jul 2, 2024 | Voice of Customer
Introduction Voice of Customer (VoC) programs are evolving rapidly with advancements in AI and machine learning, transforming how businesses collect and analyze customer feedback. As technology progresses, VoC programs are becoming more sophisticated, leveraging new...
by Arti Chandegara | Jun 27, 2024 | articence, Voice of Customer
In today’s competitive landscape, understanding the customer journey and leveraging Voice of Customer (VoC) data are critical for delivering exceptional experiences and building loyalty. This blog explores the synergy between VoC programs and customer journey mapping,...
by Arti Chandegara | Jun 25, 2024 | articence, Voice of Customer
It now becomes imperative for businesses to provide exceptional customer service and experience to stay one step ahead in this competitive market. One of the most effective ways to do this is through Voice of the Customer (VoC) data. VoC is a summation of customer...
by Arti Chandegara | Jun 19, 2024 | Uncategorized
The financial world is undergoing a transformation that is as profound as it is rapid. Artificial Intelligence (AI) and Machine Learning (ML) are at the forefront of this revolution, reshaping the landscape of asset management in ways that were unimaginable just a...
