by Arti Chandegara | Aug 14, 2024 | Voice of Customer
Artificial Intelligence (AI) has become a game-changer, providing novel solutions to age-old problems in the customer service area. Through everything from machine learning to virtual assistants, AI is changing the way companies communicate with their customers. This...
by Arti Chandegara | Aug 1, 2024 | Voice of Customer
In today’s hyper-competitive market, where customer expectations are at an all-time high, businesses must strive to go beyond mere customer satisfaction. The key to thriving in such an environment lies in adopting a mindset that places the customer at the core of...
by Arti Chandegara | Jul 31, 2024 | Voice of Customer
Customer engagement and conversions go hand-in-hand, but building a loyal customer base doesn’t happen overnight. Numerous theories estimate the minimum number of times a customer must engage with your brand before making a purchase. While the actual number of...
by Arti Chandegara | Jul 30, 2024 | Voice of Customer
In today’s fast-paced digital world, customer communication is the cornerstone of building lasting relationships and driving business success. With the advent of Artificial Intelligence (AI), businesses have a powerful tool at their disposal to enhance customer...
by Arti Chandegara | Jul 26, 2024 | Voice of Customer
Understanding AI and Customer Engagement In the digital age, businesses are continually seeking innovative ways to enhance customer engagement. Artificial Intelligence (AI) has emerged as a powerful tool to bridge the gap between companies and their customers....
